Privacy Policy
LAST UPDATED: 7/29/2026
Water & Wine Harbor Cruises (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.waterandwine.cruises, book or use our harbor cruise services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
• Personal Information you provide: Name, email address, phone number, billing/payment details, passenger names and ages, special requests or accessibility needs, and any other information you submit when making a booking or contacting us.
• Automatically collected information: IP address, browser type, device information, pages visited, and usage data when you visit our website (via cookies or similar technologies).
• Other information: Feedback, reviews, or correspondence you send us.
We do not intentionally collect sensitive personal information unless you voluntarily provide it (e.g., medical or accessibility details for safety purposes).
2. How We Use Your Information
We use your information to:
• Process bookings, payments, and reservations
• Communicate with you about your cruise (confirmations, updates, reminders)
• Provide customer support
• Improve our website, services, and customer experience
• Comply with legal obligations
• Send marketing communications (only if you have opted in; you may opt out at any time)
3. Sharing and Disclosure of Your Information
We will not sell or distribute your private information.
We do not sell, rent, trade, or otherwise distribute your personal information to third parties for their marketing purposes.
We may share your information only in the following limited circumstances:
• With trusted service providers who help us operate our business (e.g., payment processors, booking platforms, email service providers), under strict confidentiality agreements and only as needed to perform services for us
• When required by law, regulation, legal process, or governmental request
• To protect the rights, safety, or property of Water & Wine Harbor Cruises, our passengers, or others
• In connection with a business transfer (e.g., merger or sale of assets), in which case the new owners would be bound by this Privacy Policy
• With your explicit consent
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and remember preferences. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to:
• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Opt out of marketing communications
To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.
8. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us so we can delete it.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after changes constitutes acceptance of the revised Policy.
11. Contact Information
If you have questions about our Private Policy, contact us at:
Water & Wine Harbor Cruises
Email: info@waterandwine.cruises
Phone: 949-236-7884